F.A.Q.

• What is the volume weight?

  A less dense item generally occupies more volume of space, in comparison to its actual weight. The volumetric or dimensional weight is calculated and compared with the actual weight of the shipment to ascertain which is greater; the higher weight is used to calculate the shipment cost. Airfreight cargo volume weight is calculated as follows:

  Volume of goods (length (cm) × width (cm) × height (cm)) / 5000 = volume weight (kg)

  e.g. height:50cm x width:10cm x length:20cm: volume weight will be 2 Kg (50*10*20/5000)

• Can we mark the declare the parcel as a gift

  Yes. We send all items as merchandise unless you request us not to.

• Can I combine a few orders and ship them together?

  Yes! you can combine multiple orders and ship them together. This option is available whenever you check out a new order